Safe INVESTMENT
SERVICE & SUPPORT AND HOW WE UNDERSTAND IT
Our worldwide service organization strives to provide the best service and support in the industry. Local field service engineers are trained by our Hamilton certified trainers and supported by service centers and distributors. Our commitment to high-quality standards goes beyond ISO 9001
certification, and includes continuous training of all authorized service technicians. With us as your automation partner, you can always rely on excellent service and support.
EXTRA-MILE SUPPORT
HIGHEST QUALITY LEVEL AND THE BEST SERVICE
Always there when you need us Our global field service and support network - from the technical support hotline to local service engineers and application specialists - guarantees fast response times to your inquiries in order to minimize possible downtimes. Whether it's routine maintenance, service or application support, we ensure that you can work as efficiently as possible. Training makes perfect We offer our trainings in the form of standard training sessions, as well as tailor-made to your individual needs - whether on our premises or in your lab.
Quality from a single source We guarantee the highest standards of quality, reliability and precision for all our products, from our own production and state-of-the-art quality control systems to final inspection. System installation made to measure All Hamilton systems are installed according to strict procedures and in accordance with ISO 9001. Each includes a comprehensive Installation Qualification (IQ) and detailed documentation. Service as individual as you are Ensure the longevity and peak performance of your automated system with a Hamilton service contract, including regular monitoring and preventative mainte- nance. There are three individual service and support contract levels to choose from.
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