STARwatch
A SYSTEM TO MONITOR YOUR STAR'S HEALTH
STARwatch is a service that significantly increases uptime of your instrument and is exclusively available for Microlab STAR instruments. Running behind the scenes, STARwatch continuously monitors the condition of your instrument. The data captured is automatically analyzed, and when critical patterns are recognized, Hamilton Service is immediately notified to provide proactive intervention. This ensures more planning and process reliability for you. Don't worry about technical details in the background - we do that for you. It's much more important that you can focus on your samples and results.
Unplanned Downtime
Increased system uptime through proactive intervention
Planned Service Time
No workflow interruption Pre-planned service visits Faster service reaction time
without STARwatch
with STARwatch
THE TECHNOLOGY BEHIND
STARwatchCollect is a small client, installedon the instrument’s computer, which transmits relevant information to the STARwatch Server. Encrypted and compressed data is only sent by a one-way SMTP protocol. Therefore, outside network access is not possible. When dealing with data transfers via the internet, security is a major concern.
With STARwatch Collect, data transfer is highly secure. Transmitted data is encrypted and compressed The update rate is configurable Safe “one way” connection using SMTP
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